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Published on April 30, 2025

why Cloud now: agent portal

Dashboard interface displaying various sales and business performance metrics tailored for an agent portal. The left side includes data tables for individual agents, with columns for

overview of the darwin.Cloud agent portal.

Key Takeaways

  • Darwin Cloud offers extensive customization for agent dashboards, including widget placement, size, and content selection
  • The company store feature allows brokerages to sell items to agents and manage internal billing efficiently
  • Security settings and application settings provide granular control over agent access and capabilities within the portal

Agent Portal Overview

  • Landing page features customizable spotlights showing production numbers and goals
  • Agents can view property data (read-only), search for buyers/sellers they've worked with, and access reports
  • Tools section includes email history, payment options, and profile management
  • Optional features: chat functionality, company store access, and 1099 viewing/printing

Dashboard Customization

  • Brokers can customize agent dashboards through the Spotlight Setup menu
  • Widgets can be dragged, resized, and rearranged to prioritize important metrics
  • Different widgets available for graphs, numbers, and table-style data
  • Totals section can be tailored to specific commission plans and agent needs

Payment and Billing Features

  • Agents can enter credit card and bank account information for payments
  • Security settings control agents' ability to update or delete payment information
  • Company store feature allows for selling items to agents and managing internal billing
  • Front desk staff can input charges (e.g., photocopies) without needing full accounting access

Security and Access Control

  • Granular control over agent access to features like chat, payment methods, and information editing
  • Application settings determine whether agents can enter their own payment information
  • Role-based security controls what actions agents can perform within the portal

Next Steps

  • Attend upcoming in-depth training sessions on specific features like the company store
  • Review and customize agent dashboard layouts for your brokerage
  • Configure security settings and application settings for agents to align with company policies
  • Consider implementing the company store feature for streamlined agent billing and purchases

watch this short video to learn more:

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