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Published on June 18, 2025

why Cloud now: agent on-boarding wizard

Cloud dashboard screenshot showcasing data visualizations and performance metrics for user analysis

overview of darwin.Cloud's agent on-boarding wizard for simplified new agent setup, streamlined hiring processes, and accelerated productivity.

Key Takeaways

  • The on-boarding wizard streamlines agent data entry, allowing agents to enter their own information directly into darwin.Cloud
  • Customization is needed to tailor the wizard for different roles and companies
  • E-signature integration and field customization are top priorities for development
  • The wizard can send automated invitations and control access by role

Topics

On-Boarding Wizard Overview

  • Agents input data directly into darwin.Cloud, reducing staff entry
  • 11-step staff wizard; agents see fewer steps
  • Automatically creates agent login credentials
  • "Is onboarding finished" checkbox switches view to full portal

Customization & Security

  • Role-based security controls wizard screen access
  • Customizable commission plans, recurring billing, and overrides
  • Task lists ensure all onboarding steps are completed

Document Management

  • Onboarding category in forms library for key documents
  • Agents can download, sign, and upload files
  • E-signature integration planned

Future Improvements

  • Field customization: hide/show, relabel, reorder
  • E-signature directly within the wizard
  • Potential API integration with HR systems (e.g., BambooHR)

Technical Considerations

  • Separate logins required for agents and staff
  • Each user has a unique email delivery address for attachments
  • Uploaded documents appear in the wizard regardless of source

Next Steps

  • Attend tomorrow’s setup workshop
  • Explore e-signature integration options
  • Investigate API data imports from HR systems
  • Develop field customization features
  • Create dashboard items to track onboarding progress

watch this short video to learn more:

ready to evolve?

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