Iron Valley Real Estate FAQ

Top Tips for Iron Valley Real Estate

For everyone on staff at any brokerage in the Iron Valley Real Estate franchise, here you will find an ever-evolving list of FAQ answers that come up during your training

Upcoming classes

Accounts Payable Workflow Class 12/16/2024 at 1:00PM EST & 12/18/2024 at 2:00PM EST 

In this training we will discuss on how to add new payable, new vendor (if not yet added), pay the bill or edit the payments

12/16/ Link: https://www.google.com/url?q=https://us06web.zoom.us/j/89997966036?pwd%3DyL4RMCEpkyGJbP8fJTMJyJaBiSYa6D.1&sa=D&source=calendar&ust=1734406768458657&usg=AOvVaw2TixpGk41ROcWibmvvCVFP

12/18 Link: https://www.google.com/url?q=https://us06web.zoom.us/j/89997966036?pwd%3DyL4RMCEpkyGJbP8fJTMJyJaBiSYa6D.1&sa=D&source=calendar&ust=1734463762185771&usg=AOvVaw1IAfvhwJ5t9LvzgXfBmzYT

 

Closing Transactions Workflow Class 12/16/2024 at 10:00AM EST & 12/18/2024 at 2:00PM EST 

in this class, AccountTECH will ensure your staff is trained to Post (Close) a transaction, pay the agents, receive and deposit commission funds. Users will be required to complete the Training Tasks as assigned

12/16 Link: https://www.google.com/url?q=https://us06web.zoom.us/j/89997966036?pwd%3DyL4RMCEpkyGJbP8fJTMJyJaBiSYa6D.1&sa=D&source=calendar&ust=1734482974012328&usg=AOvVaw0sPiKeX51XY6BUMroZ01UB

12/18 Link: https://www.google.com/url?q=https://us06web.zoom.us/j/89997966036?pwd%3DyL4RMCEpkyGJbP8fJTMJyJaBiSYa6D.1&sa=D&source=calendar&ust=1734463762185771&usg=AOvVaw1IAfvhwJ5t9LvzgXfBmzYT

 

Accounts Receivable Workflow Class 12/20/2024 at 10:00AM EST & 12/23/2024 at 1:00PM EST

This training class will show users how to add the recurring billing of an agent on their profile and how to run the agent billing wizard to bill the agent

12/20 Link: https://www.google.com/url?q=https://us06web.zoom.us/j/89997966036?pwd%3DyL4RMCEpkyGJbP8fJTMJyJaBiSYa6D.1&sa=D&source=calendar&ust=1734406768458657&usg=AOvVaw2TixpGk41ROcWibmvvCVFP

12/23 Link: https://www.google.com/url?q=https://zoom.us/j/96526944556?pwd%3DRFBXBHkDcpJu1oQwzxtQ2yFBuFGNJF.1&sa=D&source=calendar&ust=1734406768458657&usg=AOvVaw0etSbMyXGXzm_KDy2b45qY

 

Go Live Classes:

Go Live Login and Priorities Class 1/03/2025 at 12:00PM EST

In this 30 min meeting we will go over the priorities punch list for your company for what needs to be done now that you are LIVE in AccountTECH software and review urgent items on your companies software dashboard

1/03 Link: https://www.google.com/url?q=https://us06web.zoom.us/j/89997966036?pwd%3DyL4RMCEpkyGJbP8fJTMJyJaBiSYa6D.1&sa=D&source=calendar&ust=1735439710902102&usg=AOvVaw3Nldm6gvcWUuJG-6L3A88a

 

Go Live Closing Transactions & Commissions Review Class 1/03/2025 at 2:00PM EST & 01/06/2025 at 10:00AM EST 

 In this training - we will process closings with you and your team live and ensure the commissions are calculated accurately.

1/03 Link: https://www.google.com/url?q=https://us06web.zoom.us/j/89997966036?pwd%3DyL4RMCEpkyGJbP8fJTMJyJaBiSYa6D.1&sa=D&source=calendar&ust=1735428118629786&usg=AOvVaw1uN-bWA1dFzKoOOp7Nlk9H

01/06 Link: https://www.google.com/url?q=https://us06web.zoom.us/j/89997966036?pwd%3DyL4RMCEpkyGJbP8fJTMJyJaBiSYa6D.1&sa=D&source=calendar&ust=1735436902706819&usg=AOvVaw2_t5VocKJD46cawtNbGql5

 

Agent Billing Class 1/06/2025 at 3:00PM EST & 01/07/2025 at 10:00AM EST

In this training - we will help you set up and bill agents in the system. We recommend scheduling this around the time you will be doing your agent bills so we can be on the call with you.

01/06 Link: https://www.google.com/url?q=https://us06web.zoom.us/j/89997966036?pwd%3DyL4RMCEpkyGJbP8fJTMJyJaBiSYa6D.1&sa=D&source=calendar&ust=1735436902706819&usg=AOvVaw2_t5VocKJD46cawtNbGql5

01/07 Link: https://www.google.com/url?q=https://us06web.zoom.us/j/89997966036?pwd%3DyL4RMCEpkyGJbP8fJTMJyJaBiSYa6D.1&sa=D&source=calendar&ust=1735436902706819&usg=AOvVaw2_t5VocKJD46cawtNbGql5

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All about Forte

Why Forte has an application process:

When you send an agent commission using direct deposit using Forte, they receive it overnight.  Forte is the one that pays the agent, and then they recover the amount paid to the agent from the Broker.  While the agent gets their check overnight, the federally run Automated Clearing House system (ACH) doesn't release the money to Forte for 4 business days.  Since Forte is “on-the-hook” for tens or hundreds of thousands of dollars for 4 days, they need to check Brokers credit and bank balances before they sign them up.  Learn more about Forte here.

All about PCI compliance:

PCI Compliance refers to adherence to the Payment Card Industry Data Security Standard (PCI DSS), a set of security standards designed to protect cardholder data and ensure secure payment processing. It is mandatory for any organization that stores, processes, or transmits credit card information.

  1. What is PCI DSS?  

    The PCI DSS was created by major credit card companies (Visa, Mastercard, American Express, Discover, and JCB) to reduce fraud and protect sensitive card data. It is governed by the PCI Security Standards Council (PCI SSC).
  2. Who Needs to Be PCI Compliant? 
    1. Any business (small or large) that accepts, processes, transmits, or stores payment card data.
    2. This includes merchants, payment processors, gateways, and service providers.
       

What are PCI compliance fees:

Merchant Service processors are required to make sure that all companies processing credit cards on their platforms are PCI compliant.  For companies that are not “PCI compliant”, these processors charge a “PCI compliance fee” each month.  You can think of this fee as a charge that goes into a fund (like E&O insurance in the real estate industry), to protect against future claims. Usually a “non-compliance” monthly fee is between $30 and $50 per month.  Any company can hire auditors to create and constantly update their own PCI compliance reporting.  This is referred to as “self-reporting” PCI compliance.  With an accepted “self-reported” PCI compliance report, any company can get all PCI compliance charges waived from their Merchant Services processor.  For our company, AccountTECH, we have never found a service that can affordably prepare a PCI compliance report for us (and we found it too difficult to do ourselves).  As an alternative, companies can purchase PCI compliance insurance.  This insurance is usually less than $10 per month and meets the PCI compliance requirement - without the work of preparing and maintaining PCI compliance reports.

FAQ: MLS & Skyslope

How are properties being brought into the Darwin System?

Darwin integrates with many MLS and Transaction Management software systems.  At this time, Iron Valley Real Estate is integrating with Skyslope to send transactions that are entered to Darwin.  When transactions are entered into Skyslope, buyer side and/or listing side, information entered into Skyslope will push to your Darwin software.  The more complete data that is entered into Skyslope, the more completed data will feed into your software.  

 

If the property is not in Skyslope will it still show up in Darwin?

Unless entered manually, the information for a transaction will not show up in Darwin if it is not in Skyslope.  If you receive late paperwork from an agent on the day a property closes, you can still upload to skyslope and have it feed over to Darwin.  You can also manually enter the transaction, but make sure to check for a skyslope feed duplicate once you put the information into Skyslope.  

FAQ: Agent Billing Groups

In Darwin, you can create billing groups to help you automatically break down a bill that needs 
to be split between two or more offices. It also helps with doing a month end allocation journal 
entry of your corporate overhead 
 
You can hard code specific percentages for each office or you can have the system calculate the 
percentages for you based on any one of the following options:
Active Agent Count
AGCI (Last 12 months)
Sides (Last 12 months)
Volume (Last 12 Months)
New Pendings (Last 12 Months) 
New Listings (Last 12 months)
 
Please keep in mind that when you create a billing group based on the above options, the 
percentages for each office will remain as they are the day you create the billing group. 
 
So, if you experience a mass hiring of agents in one particular office, you will want to update the 
billing group. 
 
Most brokers update their billing groups annually. 

Commitment to Innovation

At darwin.Cloud, we understand the importance of balancing system performance with the demands of modern business operations. By offloading third-party data extraction tasks to SQL Always On Replicas, we’re making darwin.Cloud faster and more efficient for all users while maintaining seamless integration with the tools you rely on.

We’re proud to bring this enhancement to our clients and look forward to seeing the positive impact it will have on your operations. Thank you for choosing darwin.Cloud as your trusted real estate platform!